Vicky is programme director Connected Local Government, a regular host on CLGdotTV programmes and has served public sector IT for more than 25 years@vickysargent
Rachael Tiffen, Senior Manager, Financial Crime & Fraud, at Grant Thornton UK LLP and Nina Thomas, Associate, London Counter Fraud Hub at CIPFA, tell Hilary Simpson, Founder Sleuth Co-op, how this is being done and the scale of potential benefits
The cost to inner London councils of every fraudulent sub-let, based on an average fraudulent tenancy, approaches £100, 000.
When Camden council invested in matching technology which pulled their data together across 16 of their biggest databases, they achieved a return on investment in 2 years by identifying fraudulent sublets. Since then the technology has reduced in cost dramatically as SMEs have entered the market - making these sort of projects a no-brainer for the public sector.
This video describes multi-million pound successes by other councils using data matching to expose fraud in areas like single occupancy discounts for council tax and personal payments for recipients of adult social care. Payback is fast, so schemes lend themselves to an ‘invest to save’ model.
And its not just about savings from fraud. Data matching can make applications for services quicker and more convenient for residents and more efficient (ie money saving) for councils. As we hear, it can also help prevent frauds perpetrated on vulnerable people by family members, carers and others.
Worries citizens may have about potential abuses of data sharing, even for purposes like fraud detection that most would sign up to, are real. However, as our panel explain, there are proven frameworks and protocols in place, backed by legislation including GDPR and the Digital Economy Act, to ensure that citizen data is managed ethically and kept safe from wrongful use.
On 23 October we will present An Audience with CLGdotTV No3. We invite 60 people to join us for a day of making programmes. An Audience With CLGdotTV No3 will focus on social care and health, topics covered will include:
Seats on the panels and in the audience are as rare as teeth in hens. #beoneofthe60 email Ben Webber firstname.lastname@example.org for more information.
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